You don’t need me to tell you that businesses want to deliver services quicker and make it easier for customers to consume them. Automation is playing its part, but the increased complexity of today’s business applications mean that IT departments are under pressure to deliver.
Many senior IT managers today have a goal to run IT like a business. The Service Catalogue is a critical first step for IT organisations to become more business and customer focused, and service driven.
According to Forrester Research, “Service Catalogues are the cornerstone of service delivery and automation, and the starting point for any company interested in saving money and improving relationships with the business."
KTSL would like to invite you to attend an event for senior IT professionals, which is taking place in London on Thursday 20th October at the Eight Club, EC3 from 12 noon to 2pm, concluding with lunch.
By attending this event you will:
- Understand what you need to consider when designing a Service Catalogue
- See why CMDB Initiatives don’t have to be overly complex, resource intensive and incredibly slow to deliver
- Learn how other organisations have benefited from implementing a Service Catalogue
- Appreciate how you could reduce costs and increase agility through automation
- Enjoy lunch at the Eight Club, EC3
If you would like to attend, please email me or call Tracey on 01249 717857 to register.
Regards
Keith Pound
KTSL Limited
