KTSL partner AlarmPoint Systems is hosting two complimentary webinars in April that will cover how increasing the relevance of Service Management also leads to additional funding, achievement and contribution to the goals of your organisation. |
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Many service support organisations struggle with how to automate mundane tasks, increase ticket closure rates and prevent escalations. Find out how organisations can implement five leading best practices to increase the relevance of the support function and ultimately reduce costs and increase satisfaction.
The dates are:
Topic: Increasing the Relevance of IT Service Management
Date: Wednesday, April 7, 2010
Time: 4:00pm BST
Register here.
Topic: Drive Business Alignment: 4 Best Practices to Increase the Relevance of IT Across the Business
Date: Wednesday, April 21, 2010
Time: 4:00pm BST
Register here.
Keith Pound

KTSL Limited
